Digital Health Implementation Specialist
Project Management | Operations Manager

Reduction in referral delays
Major EMR implementations led
Clinicians trained on new systems
Extensive NHS experience
Digital Health Implementation Specialist and Health Tech Specialist with a strong clinical background in Oncology and extensive NHS experience. Skilled in leading end-to-end implementations of healthcare technology platforms, including EMR/EPR systems, SaaS healthtech solutions, and AI-driven clinical tools. Proven expertise in clinical workflow digitization, data migration, system configuration, and seamless integration with existing healthcare infrastructure.
Highly experienced in Agile and PRINCE2 project management methodologies, informatics standards (HL7, FHIR), and stakeholder engagement across clinical, technical, and operational teams. Specialized in onboarding healthcare organizations, delivering comprehensive training programs, and driving user adoption to ensure successful go-lives and optimal system utilization. Consistently delivers innovative, data-driven healthcare solutions that enhance patient outcomes and operational effectiveness within NHS and private healthcare settings.
Careology, ConnexAI, NHS systems (SystmOne, EMIS, CareFlow), EHR/EPR integration, patient pathways, HL7, FHIR
Microsoft Excel (automation, KPI dashboards), Power BI, PowerPoint, SQL, data migration
Agile methodologies, Microsoft Project, JIRA, workflow mapping (As-Is/To-Be), UAT, go-live management, Trello, Slack, Asana
SOP writing, service design, clinical rollout, stakeholder engagement, GDPR compliance, regulatory standards
Digital cancer care platform requiring integration with existing EHR systems (including NHS systems) to enhance clinical workflows, patient engagement, and remote monitoring capabilities.
Led full implementation lifecycle over 6 months: As-Is/To-Be workflow mapping, HL7/FHIR-compliant EHR integration, API configuration, data migration planning, comprehensive training programs (50+ hours delivered), UAT coordination, and stakeholder engagement across clinical, IT, and executive teams.
95% user adoption rate within 3 months post go-live. Enhanced clinical workflows with seamless EHR integration, improved patient engagement through remote monitoring, and 25% reduction in administrative time for clinical staff.
AI-driven communication platform requiring clinical rollout across 15+ frontline teams with complex usability refinement needs and integration with existing NHS clinical systems.
Managed 4-month clinical rollout using Agile methodologies. Conducted 20+ user feedback sessions, collaborated with tech teams on UI/UX refinements, configured AI analytics dashboards, developed training materials, and led go-live support. Leveraged AI analytics for patient trend identification and outcome prediction.
Successful deployment with 90% user satisfaction rating. Optimized patient care pathways, improved communication workflows by 40%, and enabled data-driven clinical decision-making through real-time AI insights.
Clinical Nurse Specialist referral pathways experiencing significant delays and inefficiencies, requiring optimization to improve patient access and reduce wait times within NHS clinical settings.
Co-led 3-month pathway redesign project. Conducted comprehensive workflow analysis, mapped As-Is/To-Be processes, integrated informatics solutions with NHS systems, redesigned referral workflows, and implemented new digital pathways with stakeholder buy-in from clinical and operational teams.
30% reduction in referral delays, improved patient access, and enhanced informatics integration.
Lack of real-time visibility into service performance metrics across multiple clinical departments, requiring data-driven insights for strategic decision-making and KPI tracking.
Designed and built advanced Excel-based automation tools and Power BI dashboards integrating data from multiple NHS systems. Created 15+ KPI dashboards tracking patient outcomes, referral times, service utilization, and operational metrics. Developed automated reporting workflows and presented detailed analysis to senior leadership and external stakeholders.
60% reduction in reporting time through automation. Significantly enhanced service performance visibility with real-time dashboards, enabling data-driven strategic decisions and 20% improvement in operational efficiency across departments.
Lloyds Clinical
Capita (Remote)
HCA Healthcare
The Christie NHS Trust
Lancashire Teaching Hospitals NHS Trust
(in progress)
University of Chester
2015 - 2018
Project Management Certification
OpenClassrooms
October 2023 - January 2024
Christie's School of Oncology
November 2019
Siemens Mobility
I'm always open to discussing digital health initiatives, project management opportunities, or collaboration on workflow optimization projects.